Shipping & Policy
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. The shipping rates are based on the USA , Canada And west Europe. For other countries please contact us to know the additional Fees ...
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based.
All transactions on the Masonic-Store website are handled through a secure credit card facility. If you prefer to order in the traditional manner (mail, phone, fax) please click on the Contact Us link on the Navigation Bar for details or e-mail Customer Service at:
Credit Cart Security
Privacy of information
Masonic Store does not sell or rent information about visitors to our site.
E-mail updates on product and special promotions will be sent to you by Masonic Store on a periodic basis. If you no longer wish to receive e-mail updates from Masonic-Store , you must use the opt-out option listed at the bottom of each e-mail you receive to remove your name from their list.
No information about individuals will be disclosed without permission from the individuals. If you give permission to Masonic-Store to disclose information, we will keep you informed as to when and to whom the information is being made available. Information that is not necessary to conduct business with you such as where you live, your hobbies or household income will not be asked.
The Masonic Store will show any customer their complete data profile on demand , (if such a profile ever exists) and make any changes that you request.
The Masonic Store is the sole owner of any information collected on this site. The Masonic Store will not sell, share or rent this information to others in ways different from what is disclosed in this statement.
Methods of Payment
All non-custom, non-engraved, non-personalized items from Masonic Store maybe returned for any reason within 30 days from the date of purchase for exchange or refund. We do not refund shipping and handling on any returned items.